FAQs

As Heads Together is a new campaign, we thought you might have some questions.

At this stage, we’ve focussed on anticipating and answering questions on running the Virgin Money London Marathon 2017 for Heads Together.

If you have any other questions about Heads Together, please contact us and we’ll get back to you as soon as possible.

What is the Heads Together campaign?

The Duke and Duchess of Cambridge and Prince Harry are spearheading a new campaign to end stigma around mental health. It is the single biggest project Their Royal Highnesses have undertaken together.

The Heads Together campaign aims to change the national conversation on mental wellbeing and is a partnership with inspiring charities with decades of experience in tackling stigma, raising awareness, and providing vital help for people with mental health challenges.

The campaign has the huge privilege of being the 2017 Virgin Money London Marathon Charity of the Year. The team of charity partners working on Heads Together covers a wide range of mental health issues that are close to The Duke and Duchess and Prince Harry’s passions. They are:

How do I register for a marathon place?

There are two ways to get a place in the London Marathon to run for the Heads Together campaign:

1) Apply to take one of our charity places. Fill out the application form on our website and choose which of our partner charities you would like to raise money for.

2) You can also  enter the London Marathon 2017 official ballot, open from Monday 2 May until Friday 6 May here, and tick Heads Together in the charity drop down list.

If you have been successful in getting a place in the  ballot, you will be notified in October by the London Marathon. You can then join the Heads Together running team as an Own Place runner by signing up through this website.

When will I know if I have been successful in getting a marathon place?

Your charity will assess all applications, and we will let you know if you have been successful by the end of September.

What is the fundraising target to get a place?

The minimum fundraising target for our charity places is £2,000.

If you get a place in the official ballot and join the Heads Together team as an Own Place runner there is no target.

Can I apply to run for more than one charity?

Our application form allows you to choose which partner charity you would like to run for. We also offer you the option to let us know if you would be happy to be considered by another of the partner charities if you are unsuccessful with your first choice.

You will not be able to submit multiple applications from the same address, and any multiple applications received from the same individual will be discounted.

When do registrations close?

Applications for our Golden Bond charity places will close around the end of July, although this date may change depending on demand for places.

How will you use the data you capture on the website?

Please refer to our Data Privacy Policy for more information on how we will use your data.

I have been unsuccessful in getting a charity place – what happens next?

We unfortunately cannot offer a place to everyone who applies.

If you are unsuccessful you will be put on the waiting list and may be contacted if a place becomes available.

My contact details have changed. How do I let you know my change of address?

If you have a charity place, please contact your relevant charity to let them know and they can update your record. If you have your Own Place, please email changeofaddress@londonmarathonevents.co.uk with your name, date of birth, telephone number, old address and your new address.

My friend/ family member is unable to run but has a place; can I run using their entry?

Places in the 2017 Virgin Money London Marathon are not transferable under any circumstances (see the London Marathon Terms and Conditions of entry).

Anyone attempting to run using another person’s entry will be disqualified and banned for life from the London Marathon and all other events organised by London Marathon Events Ltd.

For more information on specific London Marathon event questions, please visit their website.

Where will my money go?

If you are successful in getting one of our Heads Together charity places in the London Marathon 2017, all the money you raise will go directly to the charity you chose on your application form.

Submit a question

If you have a question which has not been answered in the above FAQs please submit it here and if appropriate we will add the answer to our FAQs list. If you would like a response directly, please include your email address

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