FAQs

Scroll down to see answers to some of our Frequently Asked Questions

FAQsss

  • What is the Heads Together campaign?

    Heads Together is a mental health initiative spearheaded by The Prince and Princess of Wales and The Duke of Sussex, which combines a campaign to tackle stigma and change the conversation on mental health with fundraising for a series of innovative new mental health services.

    Significant progress has been made to tackle stigma surrounding mental health in recent decades, but it still remains a key issue driven by negative associations, experience and language. Through this campaign, Their Royal Highnesses have built on the great work that is already taking place across the country, to ensure that people feel comfortable with their everyday mental wellbeing, feel able to support their friends and families through difficult times, and that stigma no longer prevents people getting the help they need. In April 2017 Heads Together was the charity of the year for the Virgin Money London Marathon which became the first Marathon for Mental Health raising the profile of this important issue and inspiring people to talk about their own mental health for the first time.

  • Where can I find mental health support?

    Heads Together is an awareness-raising campaign made up of eight charity partners; we do not directly provide mental health services ourselves.

    If you are in crisis and require urgent help please dial 999 to contact the emergency services. If you need someone to speak to The Samaritans are available to talk 24 hours a day, you can call them on: 116 123 or email jo@samaritans.org

    Alternatively please contact our charity partners. More information on the support they offer than be found here: https://www.headstogether.org.uk/support/

  • How will you use the data you capture on the website?

    Please refer to our Data Privacy Policy for more information on how we will use your data.

  • How can I contact The Prince and Princess of Wales?

    If you would like to contact The Prince and Princess of Wales please send your letter to Kensington Palace, London, W8 4PU.  Please note that Their Royal Highnesses are unable to intervene in any political or personal disputes, and letters asking them to do so will receive a standard reply to this effect.

  • I would like to Invite Their Royal Highnesses to an event

    If you would like to invite Their Royal Highnesses to an event please send a written invitation to Kensington Palace, London, W8 4PU.

    If you would like to invite a mental health expert to speak at your event please contact our charity partners, you can find more information on their expertise here: www.headstogether.org.uk/partners/charity-partners

  • Can I run for you in the 2021 Virgin Money London Marathon?

    Unfortunately we do not have charity places available in the 2021 Virgin Money London Marathon. If you would like to run for mental health please contact Mind, more information here.

    If you have been lucky enough to receive a Ballot place from the London Marathon we would be delighted for you to join our team. You can do so by setting up your Virgin Money Giving page here. We will then be in touch with further information.

    If you have any other questions related to the London Marathon please leave your enquiry below.

     

     

  • I would like to compete in an event other than the London Marathon for you. Is this possible?

    We do not have places in any challenge events. If you would like to do a challenge for mental health please select one of our partners to compete for, you can see the places they have here.

    If you have a ballot place in another event we would encourage you to select one of our charity partners to run for under the Heads Together umbrella. You can find more details here, they will be able to provide fundraising resources and support, which we are currently unable to do.

  • How can I make a donation to Heads Together?

    Heads Together works in partnership with eight mental health charities, and we would therefore request that you select one of our partner charities to fundraise for under the Heads Together umbrella.

    You can contact our partner charities here.

     

     

  • What will my money be used for?

    To ensure the right help is available to anyone seeking mental health support wherever they are and whenever they need it, funds raised for Heads Together will be invested in a range of new and innovative projects, and  in programmes to meet immediate need.  Some of the funding will enable Heads Together to fulfil the demand created by the campaign – our partners have seen on average a 50% increase in demand for their services since Heads Together was launched in May 2016 and this investment will enable them to increase and improve their response.

    Additionally a combination of projects and initiatives are being delivered:

    • Using digital technology to improve the quality and availability of education about mental health.
    • Improving resources for schools, employers and the military to enable people to get support wherever they are
    • Using digital technology to transform signposting to appropriate support
    • Using digital technology to increase the availability of support online

    All of the funding is being used to ensure people can access the right help, in the right place at the right time and the projects will be an exciting new phase of Heads Together.

  • Where can I get Heads Together resources or merchandise?

    Unfortunately we are unable to provide resources or merchandise. If you would like mental health specific resources please contact the relevant charity partner or visit Mind’s website.

    Unfortunately Heads Together merchandise including headbands, t-shirts and jackets are not available to purchase.

     

  • Can I volunteer for you?

    Heads Together is the name for a partnership of charities – so we don’t take volunteers directly.  If you would like to volunteer for a mental health charity please contact our charity partners who all take volunteers, you can find more details here.

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